Refund and Returns Policy

Return Policy – Freesurfmagazine.com

At Freesurfmagazine.com, we strive to provide high-quality products that meet your expectations. If you receive a defective item, we are happy to offer a refund under the following conditions:

Returns & Refunds

• We accept returns only for defective products.
• You must request a return within 15 days of receiving your order.
• To initiate a return, please contact our customer service team at [email/contact info] with your order number and a description of the defect.

Return Process

1. Once your request is approved, we will provide return instructions.
2. The item must be returned in its original packaging.
3. Upon receiving and inspecting the returned item, we will process your refund to the original payment method within 7 business days.

Non-Returnable Items

• Non-defective items
• Digital products or subscriptions
• Items returned after 15 days

If you have any questions, feel free to reach out to us at [email/contact info].

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